The implementation of a N65 charge on remote-on-us ATM withdrawals
recently announced by the Central Bank of Nigeria (CBN) will commence
today. Remote-on-us are transactions done by a card holder on another
bank’s ATM. Although some bank customers have expressed displeasure over
the policy, the central bank had explained that it would, engender
competition among banks. According to the central bank, the new charge
shall apply as from the fourth remote-on-us withdrawal (in a month) by a
cardholder, thereby making the first three transactions free for the
cardholder.
Prior to the amendments in December 2012, the charge
used to be N100 on any remote-on-us withdrawal. But the N100 was removed
then so that people would be encouraged to use ATMs, it had explained.
The CBN also stated that the policy would ensure that customers get
better services from banks. According to the central bank, transaction
volumes at other banks’ ATMs increased astronomically due to the free
cash withdrawal at ATMs. “The wear and tear as well as the frequency of
servicing the ATMs has increased significantly. Indeed, some customers
were beginning to abuse the use of ATMs through countless withdrawals.
“This
development has led to increase in cash transactions, which negates the
bank’s cashless policy,” the CBN argued. Furthermore, the banking
sector regulator argued that maintaining ATMs is expensive as it
requires economic incentive for owners to deploy and maintain the
facility. To the Deputy Managing Director, Diamond Bank Plc, Mr. Uzoma
Dozie, the fee introduced would encourage people to conduct banking
transactions through other channels, such as mobile money and point of
sale terminals (PoS).
According to Dozie, the decision was taken
because it was discovered that as a result of the removal of the charges
on withdrawals from other banks’ ATMs in 2012, a lot of pressure was
being put on the ATMs mostly by customers withdrawing very little amount
of money.
“The justification for the policy is to drive people to
use other channels such as mobile money, internet banking and PoS,” he
added.
On his part, the Managing Director, Financial Derivatives
Company Limited, Mr. Bismark Rewane, said the ATM charge was
appropriate.
http://www.cebih.org/n65-charge-on-third-party-atm-withdrawals-takes-effect-today/
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